GDPR/Privacy Policy

Privacy Policy

Sue Egan Psychology

Last updated: June 2026

Sue Egan Psychology (“I”, “me”, “my”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

Sue Egan is a Counselling Psychologist, EMDR Therapist and Clinical Supervisor providing psychological therapy and related services.

Contact Details

Sue Egan Psychology
Email: sue@sueeganpsychology.com
Website: www.sueeganpsychology.com

If you have any questions about this Privacy Policy or how your information is handled, please contact me.

What Information I Collect

Depending on how you interact with me, I may collect:

Therapy Clients

Name
Address
Telephone number
Email address
Date of birth
GP details
Emergency contact information
Session notes
Clinical summaries and formulations
Correspondence relating to therapy

Website Visitors

If you contact me via my website, I may collect:

Name
Email address
Information you provide in contact forms

Newsletter Subscribers

If you sign up to receive updates or free resources, I collect:

Name
Email address

Payment Information

If applicable, payment providers such as Stripe or PayPal process payment details securely. I do not store your card information.

Lawful Basis for Processing

I process personal information under the following lawful bases:

Contract

To provide psychological therapy and related services.

Legitimate Interests

To manage my practice effectively, maintain records, and ensure safe and professional care.

Consent

For newsletters, marketing communications and free resources. You may withdraw your consent at any time.

Legal Obligations

Where I am legally required to retain records or disclose information.

Confidentiality

Everything discussed within therapy sessions is treated confidentially.

Information may only be disclosed where:

You have given your consent.
Disclosure is required by law.
There is concern about serious harm to yourself or another person.
There are safeguarding concerns involving a child or vulnerable adult.
Disclosure is necessary to protect my legitimate interests or comply with professional obligations.

Where possible, I will discuss any need to share information with you first.

Professional Supervision

As part of good clinical practice, I engage in regular professional supervision.

Client identities are protected and only relevant information necessary for professional consultation is discussed.

Therapeutic Executor

In the event of my death or incapacity, limited information (such as your name and contact details) may be shared with my Therapeutic Executor solely to enable clients currently receiving therapy to be informed and supported appropriately.

Where Your Information Is Stored

Information may be stored securely using:

Password-protected electronic files
Locked paper records
Secure email systems
Professional cloud-based services

Third-party providers used may include:

Google Workspace/Gmail
MailerLite
Psychology Today
Kajabi
Stripe
PayPal
Website hosting providers
Video conferencing platforms where applicable

These providers have their own privacy policies and act as data processors on my behalf.

Email Marketing

If you subscribe to my newsletter, download resources, or request updates, your information will be stored securely through MailerLite.

This information is used to:

Send newsletters
Share blogs, podcasts and resources
Inform you about workshops, retreats and services

You may unsubscribe at any time using the link contained in every email or by contacting me directly.

Mailerlite’s privacy policy can be found at:

https://www.mailerlite.com/legal/privacy-policy

Psychology Today

If you contact me through Psychology Today, your information is subject to their privacy policy:

https://www.psychologytoday.com/gb/privacy-policy

Website and Cookies

My website may use cookies and analytics tools to improve user experience and understand website traffic.

Cookies do not normally identify individuals personally.

You can disable cookies through your browser settings.

Record Retention

While therapy is ongoing, records are stored securely.

Following the end of therapy:

Contact details may be deleted when no longer required.
Clinical notes, formulations and summaries are retained for up to seven years following the end of therapy (or longer where legally required) and then securely destroyed.

Newsletter subscriber information is retained until you unsubscribe.

Security

I take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

Your Rights

Under UK GDPR you have the right:

To be informed about how your information is used.
To access the information held about you.
To request correction of inaccurate information.
To request erasure where appropriate.
To restrict processing.
To object to processing.
To withdraw consent for marketing communications.
To lodge a complaint with the Information Commissioner’s Office (ICO).

Contact

If you have any questions or would like to exercise your rights, please contact: